Staff at the Epping Forest Woodland Burial park in North Weald awarded for customer service

First published in News East London and West Essex Guardian Series: Photograph of the Author by , Sub Editor

STAFF at a burial ground have been awarded for their customer service.

Employees of Epping Forest Woodland Burials in North Weald have been named Frontline Team of the Year at the European Call Centres and Customer Service Awards.

Burial park manager Carmen Graham said: “In our industry, we are often dealing with people at a very vulnerable time in their lives, so our staff have to be at the top of their game.

“It’s a great honour to have that recognised at a national level.”

 

Comments (2)

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11:07pm Sat 17 Nov 12

Cornbeefur says...

Burial park manager Carmen Graham said: “In our industry, we are often dealing with people at a very vulnerable time in their lives

Yes, of course so vulnerable, in fact, they have kicked the bucket?
Burial park manager Carmen Graham said: “In our industry, we are often dealing with people at a very vulnerable time in their lives Yes, of course so vulnerable, in fact, they have kicked the bucket? Cornbeefur
  • Score: 0

6:21pm Sun 18 Nov 12

Thunderbird4 says...

The disposal of a dead person, is an "industry". I wonder how many bereaved look upon their dead friend as a piece of dead meat being supplied to Industry? That isn't how I looked upon the burial of my parents; there was something a little more spiritual.
This notion of something human, is probably what is being alluded to in part of the comment, "we are often dealing with people at a very vulnerable time in their lives." "Often", eh; well, with a large, older population, there must be plenty of work to go around; a Sunrise Industry, sustained by the deceased bank account and the sorrow of the bereaved.
The disposal of a dead person, is an "industry". I wonder how many bereaved look upon their dead friend as a piece of dead meat being supplied to Industry? That isn't how I looked upon the burial of my parents; there was something a little more spiritual. This notion of something human, is probably what is being alluded to in part of the comment, "we are often dealing with people at a very vulnerable time in their lives." "Often", eh; well, with a large, older population, there must be plenty of work to go around; a Sunrise Industry, sustained by the deceased bank account and the sorrow of the bereaved. Thunderbird4
  • Score: 0

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