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The CQC has found that homes owned by Blak Rock Ltd are failing residents
A care company has been ordered to make changes after two of its homes were heavily criticised.
Last week the Care Quality Commission published a report on Lakeside House Residential Care Home in Leytonstone, outlining failings at the site.
BLAK Rock Ltd runs the Chadwick Road home that houses eight people and is failing to support residents’ needs and is not encouraging them to pursue active interests, according to the health and social care regulator.
An inspector said: “Care and treatment was not planned and delivered in a way that was intended to ensure people's safety and welfare.”
However it is Ashbridge Lodge in Ashbridge Road, Leytonstone, which is also run by BLAK Rock, that has been most heavily criticised.
The home which specialises in care for people with learning disabilities is currently under review by the CQC.
The company was told its hiring policy at the home, which has five residents, was not good enough.
“We served a warning notice requiring the provider to make the necessary checks to ensure that staff were of good character and had the necessary skills and experience to carry out the work.”
Although improvements have been made at the site, inspectors found that care plans in place were confusing and unhelpful.
An inspector said: “Some care plans and risk assessments were difficult to understand and did not explain clearly people’s emotional needs and support.
“We found that whilst people's basic needs were being met, they were not provided with the support to participate in activities or interests.”
The Guardian has asked BLAK Rock Ltd to comment.
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