Valley Hill Nursery has been described as 'amazing' by parents who question the Ofsted report

Parents children and staff at Valley Hill Nursery.

Parents children and staff at Valley Hill Nursery.

First published in News
Last updated
East London and West Essex Guardian Series: Photograph of the Author by , Reporter

A nursery which is challenging the findings of a critical Ofsted inspection has been described by parents as ‘amazing’.

Last week, a report published by the education watchdog found Valley Hill Nursery, Pre-School and Kid's Club in Loughton to be ‘inadequate’ .
 

Parents and staff at the centre however reject claims that it is below standards and have spoken out in gavour owner Keiley Pedro.

Kim Bennet, 27, says she was shocked by the report and praised the nursery for the support it has given her son.

Warren. 7,  who has behavioural issues, has previously struggled to build relationships with nursery staff.

Ms Bennet said: “I travel from Woodford to take my kids there.

“It is an amazing place and Keiley is great at what she does.

“Warren loves the staff there. If he’s had a bad day they will phone to make sure he is ok afterwards and make sure that I am ok.

“I have tried him with quite a few babysitters and kids clubs but he has only ever settled here.

“The report is totally wrong.”

Keiley Pedro, who opened the centre 10 months ago, is challenging Ofsted's findings.

She said: “I have put in a complaint.
 

“I feel like we have been hung, drawn and quartered before a fair trial.

“I was not there on the day of the inspection but my staff were not happy with it.

“There are things in it that are totally wrong.”

“I was a primary school teacher for ten years. I am in this because I care about children.”

The latest report found the nursery, based at The Football Academy in Langston Road, is not meeting safeguarding standards.

Lisa Paisley, lead inspector, said that staff had “poor understanding” of how to manage children's behaviour and staff attendance records are not accurate.

The quality of the building was also questioned.

The centre, which opened in summer 2013 and cares for children up to the age of 17, has been ordered to make improvements.
 
 

Comments (5)

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10:19pm Thu 27 Feb 14

MadelineHughes says...

My child goes to Valley Hill Kids Club 4 times a week and the staff have been EXCELLENT!! 5 STAR service at all times. The staff are caring and my child never wants to leave. The activities are always fun and my daughter is always saying how much fun she has!! The reports are disgusting and a total lie , maybe they visited the wrong Kids Club!!
Mum to daughter age 5, Loughton
My child goes to Valley Hill Kids Club 4 times a week and the staff have been EXCELLENT!! 5 STAR service at all times. The staff are caring and my child never wants to leave. The activities are always fun and my daughter is always saying how much fun she has!! The reports are disgusting and a total lie , maybe they visited the wrong Kids Club!! Mum to daughter age 5, Loughton MadelineHughes
  • Score: -1

9:28am Sun 2 Mar 14

Al Martin says...

This report by Ofted is completely inaccurate and unsubstantiated . It makes me angry that an inspector can write such a damning report and yet couldn't be further from the truth.

The truth is the staff are professional, friendly and always provide a high level of care and attention to the children.

The truth is the nursery is a warm, safe, clean and welcoming environment with every facility you could wish for.

My son attends the nursery 2 days a week and I am 100% satisfied with the service provided. The activities provided are wide ranging and the food menu is very varied and my son eats better there than at home!

He is very happy at the nursery and I believe it has been instrumental in his development.

It is only right that the nursery are challenging the reports findings and I really hope that Ofted retract the misleading and made up report. I only have positive things to say about Valley Hill Nursery, the owner (Keiley) and all the staff that work there.
This report by Ofted is completely inaccurate and unsubstantiated . It makes me angry that an inspector can write such a damning report and yet couldn't be further from the truth. The truth is the staff are professional, friendly and always provide a high level of care and attention to the children. The truth is the nursery is a warm, safe, clean and welcoming environment with every facility you could wish for. My son attends the nursery 2 days a week and I am 100% satisfied with the service provided. The activities provided are wide ranging and the food menu is very varied and my son eats better there than at home! He is very happy at the nursery and I believe it has been instrumental in his development. It is only right that the nursery are challenging the reports findings and I really hope that Ofted retract the misleading and made up report. I only have positive things to say about Valley Hill Nursery, the owner (Keiley) and all the staff that work there. Al Martin
  • Score: 0

5:11pm Thu 6 Mar 14

Working Mum 01 says...

I feel Ofstead report is bang on! I pulled my child out of Valley Hill kids for all the reasons stated in the report! It's a shame that this inspection did not happen sooner, it is also a bigger shame that the place has not been shut down!!!
I feel Ofstead report is bang on! I pulled my child out of Valley Hill kids for all the reasons stated in the report! It's a shame that this inspection did not happen sooner, it is also a bigger shame that the place has not been shut down!!! Working Mum 01
  • Score: 1

10:39am Fri 7 Mar 14

rose1066 says...

I've been collecting my grandchild from the after school club for over a year and have been extremely delighted with the staff and how they deal fairly and kindly with all the children. The building is in good repair and is always of a high standard of hygiene. My grandchild is very happy. The report has fabricated their findings!! An unjust decision.
I've been collecting my grandchild from the after school club for over a year and have been extremely delighted with the staff and how they deal fairly and kindly with all the children. The building is in good repair and is always of a high standard of hygiene. My grandchild is very happy. The report has fabricated their findings!! An unjust decision. rose1066
  • Score: -1

7:18pm Fri 7 Mar 14

Working Mum 01 says...

Why does Ofsted need to fabricate there report? They only reported on what they saw. I find it difficult to understand why you would make such an allegation. Ofsted are there to safeguard our children. If you feel that Valley Hill is 5 Star...my I suggest that you go and look at other providers.
Why does Ofsted need to fabricate there report? They only reported on what they saw. I find it difficult to understand why you would make such an allegation. Ofsted are there to safeguard our children. If you feel that Valley Hill is 5 Star...my I suggest that you go and look at other providers. Working Mum 01
  • Score: 0

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