Essex police have been criticised by a Buckhurst Hill family who say that they refused to watch CCTV that will have captured images of their stolen car

Car crime victims have called for more thorough police investigations

Car crime victims have called for more thorough police investigations

First published in News
Last updated
East London and West Essex Guardian Series: Photograph of the Author by , Reporter - Waltham Forest

A family who were targeted by thieves while away on holiday have called for the police to take more thorough action when investigating crime.

Martin Giles and his wife Suzanne returned from holiday to find their Land Rover Discovery had been stolen from their driveway in Queens Road, Buckhurst Hill.

Since reporting the crime on February 23 they say that they have been "seriously disappointed" by the police who, they say, refused to watch CCTV.

After speaking to neighbours the family managed to establish the car was stolen on February 15 or the early hours of February 16.

However, despite the theft of the £40,000 car, police have not been to visit the victims, they say.

Mr Giles said: "We just don't feel like this is being taken seriously at all.

"The police haven't even come out to our house.

"There is CCTV all along Queens Road but the police have refused to look at it because they are not prepared to sit through 48 hours of footage.

"We managed to narrow it down to around a 12-hour window with our neighbours and have offered to view the CCTV ourselves.

"We are going to be left significantly out of pocket because of the excess on the car."

Mr Giles said that crime in Buckhurst Hill is becoming a great concern for him and neighbours following a series of attempted car-jackings and vehicle thefts.

On the same day that his car was stolen, another Discovery was taken from Spring Grove in Loughton.

Mrs Giles said: "I have since found out that my dentist who lives in Spring Grove, Loughton also had their Discovery stolen on the same day.

"According to our neighbours and my dentist, the alarms didn’t go off, I have both sets of keys and no one entered the home as the alarm was on."

The family does not know how the car was stolen but are concerned that this make and model is being targeted.

Police say that six cars were stolen from Buckhurst Hill in February and three of those were recovered.

Essex Police said that they will be back in touch with Mr and Mrs Giles regarding the crime.

Comments (4)

Please log in to enable comment sorting

9:45am Thu 6 Mar 14

SillyCnut says...

I had a similar problem in a station car park. My car was damaged but rozzers said they would not look at the CCTV. The car park company said that I could not view it, only the police - Catch 22. Lazy sods. What is the point of CCTV then?
I had a similar problem in a station car park. My car was damaged but rozzers said they would not look at the CCTV. The car park company said that I could not view it, only the police - Catch 22. Lazy sods. What is the point of CCTV then? SillyCnut
  • Score: 3

10:56am Thu 6 Mar 14

word of mouth says...

Ah the classic, would you prefer to see the police patroling your town or sitting behind a desk looking at a computer?

There can't be cuts in numbers of officers and behind the scenes staff without a knock on effect so what do you want, crimes solved or more visable policing?
Ah the classic, would you prefer to see the police patroling your town or sitting behind a desk looking at a computer? There can't be cuts in numbers of officers and behind the scenes staff without a knock on effect so what do you want, crimes solved or more visable policing? word of mouth
  • Score: 1

11:02am Thu 6 Mar 14

SillyCnut says...

word of mouth wrote:
Ah the classic, would you prefer to see the police patroling your town or sitting behind a desk looking at a computer?

There can't be cuts in numbers of officers and behind the scenes staff without a knock on effect so what do you want, crimes solved or more visable policing?
Both. We pay enough money. Why can't they get civilian staff to do it, or those officers who would previously been made to retire from active service due to a minor injury. The numbers of police are being cut as they are paid too generous pensions and allowances. Benefits could also be cut by, say 20% to pay for it.
[quote][p][bold]word of mouth[/bold] wrote: Ah the classic, would you prefer to see the police patroling your town or sitting behind a desk looking at a computer? There can't be cuts in numbers of officers and behind the scenes staff without a knock on effect so what do you want, crimes solved or more visable policing?[/p][/quote]Both. We pay enough money. Why can't they get civilian staff to do it, or those officers who would previously been made to retire from active service due to a minor injury. The numbers of police are being cut as they are paid too generous pensions and allowances. Benefits could also be cut by, say 20% to pay for it. SillyCnut
  • Score: -1

11:47am Thu 6 Mar 14

hursthill says...

I can't understand why the police won't look at CCTV evidence. It would have the following advantages - :

1. Assist catching the criminals responsible.
2. Improve police crime clear-up statistics.
3. Prevent similar crimes re-occuring.
4. Save police time & costs in the future.

I would sugest a complaint is made to the Chief Police Officer covering this area.
I can't understand why the police won't look at CCTV evidence. It would have the following advantages - : 1. Assist catching the criminals responsible. 2. Improve police crime clear-up statistics. 3. Prevent similar crimes re-occuring. 4. Save police time & costs in the future. I would sugest a complaint is made to the Chief Police Officer covering this area. hursthill
  • Score: 2

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree