A FED-UP family are preparing to stage a protest outside a branch of a popular electrical goods firm after being told to wait two weeks for their fridge to be repaired.

The Clarks, of Meadgate Avenue, Woodford Bridge, have been left without facilities to chill or freeze food since Boxing Day after their £1,200 fridge freezer stopped working.

Father-of-three, Peter Clark, said he was shocked when a manager at Comet - the firm they bought the machine from - told him they would have to wait until January 12 to have it fixed.

The 45-year-old IT worker has since been given a revised date of January 8 for the repair - a FORTNIGHT after he first reported the breakdown - and said his partner Kirsti Buckingham now plans to protest outside one of the company's east London branches to highlight their treatment.

He said: "This has caused us a lot of stress and put a downer on the festive period.

"We've had to store food and other things in a box outside the house to keep it cool. Thankfully we've had cold weather to help with this.

"My daughter needs medicine that has to be kept in a fridge, so we've had to store that in a neighbour's fridge instead.

"They may have reduced the waiting time, but they could have given us a replacement fridge to help us out while we waiting over Christmas.

"It's a big enough company. You would have thought they'd have a spare."

Mr Clark was angered by the length of time it took to get answers from the firm.

He said: "I was on the phone for ages trying to get through to someone at their call centre.

"In addition to all this when we logged the original call with Comet they advised that the food lost in the Freezer would be reimbursed and we were provided with a claim form, subsequently another call centre operative has told me that they will not reimburse our loss.

"As a result of all this we are proposing for my wife and children to go to one of our local Comet stores and undertake an in store protest."

Ms Buckingham said: "It's been unbelievable the way we've been treated.

"This has tinged our Christmas. We're really angry."

A spokeswoman for Comet said: "We are sorry to hear that Mr Clark has experienced problems with his fridge freezer.

"We can confirm that an engineer will be visiting him on Friday to attempt to repair the appliance, but if this does not resolve the problem a replacement will be authorised immediately.

"If Mr Clark could send us his list of lost food we are prepared to review this and consider his claim for compensation." We sincerely apologise for the inconvenience caused."