A BUS driver who makes it her mission to cheer passengers up has won an award for outstanding customer care.
Jane King drives the 385 route between Chingford Station and Crooked Billet Sainsbury’s in Waltham Forest.
She was presented with the award at The London Bus Awards after passengers and colleagues complimented her on her cheerfulness and safe driving.
At a ceremony, held at London Transport Museum in Covent Garden, she was also praised for actively seeking out local knowledge to help with passenger queries.
Receiving the award, she said: “It doesn’t cost anything to smile – or to talk to and be friendly to people.
“By going the extra mile and making people feel a little bit special, you can turn a bus route into a real part of the community.
“Many of the passengers on my route are older people, so by taking extra care the service can be a real lifeline to help people get out of the house.”
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