In recent months there have been damning reports on NHS hospitals and staff, but I must say that both my husband and I have been treated by medical staff both at Whipps Cross, the Royal London and Barts hospitals and we have received nothing but the best care and friendliness from all the staff concerned.

They have had endless patience in explaining medical procedures to us and answered all our questions.

So well done NHS staff and I hope that you get the increases in wages that you so much deserve.

Maureen Shanks, Fairview Close, Walthamstow.