Chingford families angry at missed bin collections

Families angry at missed bin collections

Families angry at missed bin collections

First published in Waltham Forest
Last updated
East London and West Essex Guardian Series: Photograph of the Author by , Senior reporter

Families whose bins have not been collected on time for nearly a month have expressed their anger that they have to get rid of the rubbish themselves.

Households along Brook Crescent in Chingford say overflowing bins have marred their street as some are even forced to take their own recycling to the Recycling Centre in Kings Road.

They claim Waltham Forest Council’s rubbish contractor, Kier, has only managed to collect everyone’s waste twice in the past four weeks and only days after they were meant to do so.

Vicky Beaver, 29, of Brook Crescent, said: “This isn’t acceptable, we have bins that are overflowing every week. We were literally having to take our recycling down ourselves.

“It’s beyond a joke. We’re forever calling up to complain but the council doesn’t seem to care.”

Kier is meant to collect rubbish and recycling every Wednesday morning but in early January there was no collection at all.

The following week households said half the road was missed out by Kier, and then last week and this week collections were only made late on Friday evenings, meaning the bins were left to pile up. 

Mrs Beaver said: “It really is getting too much. What are they paid for if we’re doing their job for them half the time?”

Neighbour Moss Nikoi, 67, said: “The whole thing’s ridiculous. Our street ends up looking a mess. The rubbish gets everywhere because there's not really space in the bins for Thursday's and Friday's rubbish, so the bags do get left next to them.

“It’s really disgusting. When they do come it’s late at night and it disturbs the whole road.”

The firm has been fined £50,000 for poor performance on its rubbish and recycling contract yet was handed a temporary deal worth £800,000 to carry out extra street cleaning services during the Olympics.

The council announced last year that it would not renew Kier’s contract to clean the borough’s streets, and last week announced that Spanish firm Urbaser SA was its preferred bidder for the £42 million agreement.

A rubbish truck eventually came on Friday at 9pm to collect bins after residents bombarded the council with complaints.

Sidney Murphy, 84, said: “It’s irritating that it has to come to this, that we need to remind them of their duties. But the collection was quick after I actually spoke to someone who seemed to know what he was doing.”

The council has been approached for comment.

Comments (8)

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12:43pm Mon 11 Feb 13

Sam Hain says...

The curse of Kier strikes again. They're obviously coasting towards the end of their contract but wouldn't it be good if the council enforced the existing contract and made the b*****s pay for every missed collection and scheduled street sweeping from now until we finally get rid of them?
The curse of Kier strikes again. They're obviously coasting towards the end of their contract but wouldn't it be good if the council enforced the existing contract and made the b*****s pay for every missed collection and scheduled street sweeping from now until we finally get rid of them? Sam Hain
  • Score: 0

12:46pm Mon 11 Feb 13

Sam Hain says...

PS: What's happening post-Kier now that the egregious Veolia have retired hurt? Bring back the Waltham Forest Fifty I say!
PS: What's happening post-Kier now that the egregious Veolia have retired hurt? Bring back the Waltham Forest Fifty I say! Sam Hain
  • Score: 0

2:32pm Mon 11 Feb 13

Obstinate says...

Sam, have a look here: http://www.guardian-
series.co.uk/news/wf
news/10215941.Spanis
h_firm_set_to_scoop_
__42million_street_c
leaning_contract/
Sam, have a look here: http://www.guardian- series.co.uk/news/wf news/10215941.Spanis h_firm_set_to_scoop_ __42million_street_c leaning_contract/ Obstinate
  • Score: 0

3:28pm Mon 11 Feb 13

driftingcowboy says...

You can rest assured the service won't be any better under the new crowd.
This council's terms and conditions and lack of genuine and sustained enforcement of the contract will see to that!
You can rest assured the service won't be any better under the new crowd. This council's terms and conditions and lack of genuine and sustained enforcement of the contract will see to that! driftingcowboy
  • Score: 0

5:54pm Mon 11 Feb 13

Cornbeefur says...

Sometimes these things happen and it is best if people just do their bit and make do like the War Years.
Sometimes these things happen and it is best if people just do their bit and make do like the War Years. Cornbeefur
  • Score: 0

6:19pm Mon 11 Feb 13

Sam Hain says...

Cornbeefur wrote:
Sometimes these things happen and it is best if people just do their bit and make do like the War Years.
Lord Woolton pie, anyone? Gawd give me strength!
[quote][p][bold]Cornbeefur[/bold] wrote: Sometimes these things happen and it is best if people just do their bit and make do like the War Years.[/p][/quote]Lord Woolton pie, anyone? Gawd give me strength! Sam Hain
  • Score: 0

6:47pm Mon 11 Feb 13

Cornbeefur says...

Looks like they are scoring in a wheelie bin contest.
Looks like they are scoring in a wheelie bin contest. Cornbeefur
  • Score: 0

10:29am Tue 12 Feb 13

moanalone says...

This is happening around the borough. Greater fines should be in place as well as better training for the drivers. For every late of missed collection complaints should be logged in, then discounts of council tax payments should be rewarded taking out of the pot of received fines.
This is happening around the borough. Greater fines should be in place as well as better training for the drivers. For every late of missed collection complaints should be logged in, then discounts of council tax payments should be rewarded taking out of the pot of received fines. moanalone
  • Score: 0

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