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'Boredom gets PCSOs into trouble'


© Press Association 2008

Police community support officers in Britain's largest force keep getting into trouble because they are bored and unmotivated, a report said.

Senior officers at Scotland Yard agreed to review the civilian role after they found a disproportionate number of staff were being disciplined.

They discovered police community support officers (PCSOs) accounted for more than half of all police staff gross misconduct cases during the last financial year despite only making up about one-fifth of the workforce.

In more than half of cases, employees were sacked or reprimanded for criminal offences, including drinking and driving and other motoring crimes.

Other PCSOs were disciplined after they were caught misusing police computers, behaving inappropriately and in one case, making a false allegation.

Twenty of the 35 PCSOs found guilty of gross misconduct were sacked, with the remaining 15 handed formal reprimands. A further 20 cases of less serious misconduct by PCSOs were recorded.

Martin Tiplady, director of human resources, said boredom and reduced motivation were partly responsible for indiscipline. He said some PCSOs did not recognise the authority of their managers and did not understand the strict policing hierarchy within the force.

And he said the policy of encouraging those who failed their initial police constable training to become PCSOs was a recipe for dissatisfaction and low morale.

In a report to the Metropolitan Police Authority (MPA), Mr Tiplady said a damaging "them and us" attitude remained between officers and PCSOs. Mr Tiplady said PCSOs performing security roles were more likely to get into trouble than those on borough units.

PCSOs were introduced to increase the uniformed police presence on the streets and divert low-level responsibilities away from more expensive sworn officers. But the role attracted criticism from the Police Federation who accused the Labour Government of undermining the role of constable and "policing on the cheap".


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stow a way, says...
2:38pm Thu 5 Feb 09

There doesn't seem much hope when you consider that as the report states, the policy of encouraging those who failed their initial police constable training is for them to apply to become PCSOs, especially when you consider that most police constables who pass are failed criminals in the first place who are looking for the same sort of excitement without the occupational hazard of getting caught.

LarryTLemur, Walthamstow says...
3:08pm Thu 5 Feb 09

To be fair to the Police Canteen Support Officers, I did witness a group of them shuffling after someone in the Market last week at what, for them, must have been full speed. Maybe they had a shout that the kettle was on back at the station.



Claridger, Walthamstow says...
3:19pm Thu 5 Feb 09

The Police Canteen Support Officer's highlight of the day is clocking off knowing that they earn 25k a year for walking aimlessly around in threes, without having to do much. The biggest dilemma they face daily seems to be whether they have a doner kebab or a shish.

chingfert, chingford says...
6:04pm Thu 5 Feb 09

I think id rather dial 999 than approach a typical overweight, underused PCO.

sensibility, Chingford says...
11:23pm Sat 7 Feb 09

The PCSOs working our ward are definitely NOT lazy, but like all jobs there will be some that cant be bothered to put in a goods days work for good pay.

demonmaster1977, walthamstow says...
9:58pm Sun 8 Feb 09

What you all fail to understand is that you all seem to want to make fun of the role of a pcso, then at the same time you are trying to cling onto your jobs as the recession kicks in, it will be funny if you were made redundant and you arrive the next day at the job centre only being told that the only secure job going at the moment is that of a pcso.

Switch the kettle on lads cause i'd be seeing you in the canteen!!

LOL...

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Boredom could be getting PCSO's into trouble Boredom could be getting PCSO's into trouble

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