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WALTHAM FOREST: Damning report into children's services

A SIGNIFICANT number of vulnerable children in Waltham Forest have been put at risk due to council failures, a damning report has found.

An unannounced inspection of its children and young people's services department in June by watchdog Ofsted discovered failures among staff to follow procedures and poor management.

It was discovered that the cases of some children potentially at risk of child abuse and neglect were closed early before thorough checks into their welfare had been carried out.

And some referral warnings about vulnerable youngsters were not initially judged to be issues of child protection.

As a result of the inspection, the department's deputy director, Linda Cointepas, has left the authority by "mutual agreement" - according to council documents.

An emergency meeting of its staffing committee will be held on Thursday (August 4) to appoint a temporary replacement for Ms Cointepas.

The meeting agenda states: "The council must ensure that it has immediate and proven senior leadership capacity in children and families.

"This is urgently required to ensure a positive outcome for the impending "announced" inspection of children's services within the next few months."

However the department will also have to find a new executive director. Chris Kiernan, who currently holds the post, is to retire at the end of this month, the council has said.

The Ofsted report said that while the department did meet guidelines in some areas, there was a need for urgent "priority action".

It said: "In a significant proportion of recent cases reviewed during the inspection children were placed at risk of inadequate protection.

"Some referrals which clearly indicated that children were at risk of harm were inappropriately progressed as initial assessments rather than as child protection enquiries.

"These were then prematurely closed without the full range of risks being recognised and appropriately assessed.

"In other cases where children were subject to child protection enquiries, planning and analysis of emerging risks was poor.

"The failure to effectively engage children and young people led to an incomplete understanding of the risks to them and other children and young people.

"As a result protection plans were inadequate leaving them at continued risk of harm. Management oversight of this work was poor and failed to remedy these significant weaknesses."

After concerns were raised, the report said: "Senior managers gave an immediate commitment to re-examine these cases and also to audit other recent cases to ensure there is no unidentified risk of harm to children."

The report did say that all children who were referred were allocated qualified social workers who "promptly undertake all assessments and child protection enquiries."

And it also said that when risk of significant harm to children was identified at the point of referral prompt action was taken.

The department's sharing of information with police on child abuse allegations was also praised.

Ofsted inspector Sheena Doyle said the inspection could impact on the council's annual assessment of its children's services department.

She said: "If the concerns raised by the identified area for priority action are not resolved by the findings of a subsequent inspection, the overall rating of the local authority’s children’s services is unlikely to be better than ‘performing poorly’."

A council spokesman said: "These findings are concerning and we began acting on them as soon as they were brought to our attention.

"We have reassessed each and every case where concerns were raised and can confirm that appropriate action has been taken to ensure these children are not at risk.

"We have strengthened the management of the service and we have secured extra support from the London Regional Safeguarding Advisers who are independently auditing and quality-checking our work.

"Children’s social care is a complex, difficult and challenging service and social workers are dedicated professionals who have a huge responsibility as guardians of some of the most vulnerable children in the borough.

"Nevertheless, poor standards of practice are not acceptable."

He added: "We are absolutely committed to the wellbeing of the borough’s young people and while these findings represent clear challenges for the service we are confident that we have the means in place to address and act upon Ofsted’s concerns."

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Comments(10)

walthamforesttruthwillout says...
8:49pm Wed 3 Aug 11

http://wp.me/p10VLA-
mB

mdj says...
12:13am Thu 4 Aug 11

'"These findings are concerning and we began acting on them as soon as they were brought to our attention...'
ie. We were incompetent to know what was going on - or failing to go on- under our noses.
Who is 'We', please, WFG? If this spokesman is an elected representative, or head of department, they have no right at all to hide behind anonymity.
Let us hope that Mr Kiernan, the author of the Cricket Ground fiasco - when the Council tried to build a school on land it did not own - will not have to be 'persuaded' to retire, like his failed colleague at Ascham Homes, Mr Auguste. That can be an expensive business for us taxpayers.

Sam Hain says...
9:06am Thu 4 Aug 11

Read the article again, mdj: "However the department will also have to find a new executive director. Chris Kiernan, who currently holds the post, is to retire at the end of this month, the council has said." How very convenient!

NT says...
10:24am Thu 4 Aug 11

Indeed, the gentleman in question has already gone on leave across the Atlantic before his final departure.
It would be interesting to know if the rumours about other prominent 'retirements' are true.
It seems that the authority is becoming increasingly - and potentially dangerously - bereft of senior officers. And of course a number of those still in place are only interims.
Nowhere is this more evident than regarding the borough's 2012 unit. One would expect this to be at full complement and ready to go. However, p.4 of a recent report to the Overview and Scrutiny Management Committee (here
http://www1.walthamf
orest.gov.uk/moderng
ov/Published/C000003
92/M00002658/AI00015
531/$Item8a2012Legac
yPanelReportvFinal.d
ocA.ps.pdf)
suggests a very different picture.
One wonders, in particular, what has happened to Symon Sentain, erstwhile LBWF Head of 2012? Did he trip, so to speak, on the final straight?

Sam Hain says...
11:22am Thu 4 Aug 11

A look at LinkedIn, NT, reveals that Symon Sentain is now Chairman at Stephen Lawrence Charitable Trust and Director/owner at Symon Sentain Associates Ltd. I think the cricketing term 'retired, hurt' might be more appropriate in his case. You are right, of course, the ship is dangerously adrift.

mdj says...
3:02pm Thu 4 Aug 11

Sam,
I think 'retirement' means something rather different, and much more lucrative, for these elevated people than for us mere mortals. They have a gift for not being in the room when the airborne stuff hits the air conditioning. If you ring up Whipps Cross now, for example, you no longer hear the voice of the self-effacing chief executive, who has doubtless moved on shortly before the announcement of a £23 million debt. She perhaps has ambitions to manage the new combined health body with the same frugal discipline she achieved at Whipps; possibly Cllr Akram also hopes to chair the new primary care trust equivalent with the same leadership that achieved the lowest national scores by far for visiting of new-born infants. I have a recurring vision of Mr Auguste of Ascham Homes, reclining on silk cushions, while ruby-laden camels, boxes of gold and frankincense are brought before him by sultry dancing girls, all in order to 'persuade' him to resign.

I think it's fair to wonder, if a fatal coach crash removed all the departmental and portfolio heads of Waltham Forest Council at a stroke, whether consumers of the services would notice any reduction in performance at all.

Sam Hain says...
4:29pm Thu 4 Aug 11

Quite possibly not, mdj. If the service across the board is as poor as this report into children's services seems to suggest then performance could hardly get any worse. I take your point about 'retirement', by the way, but am not so naif as to imagine it means what it would to you or me. My point was that Mr Sentain almost certainly didn't leave on anything like as favourable terms as Mr Kiernan, and one can only speculate as to why that might be the case.

Robert19 says...
5:05pm Thu 4 Aug 11

This is an extremely worrying report and points up clear senior management incompetance. It is right that Ms Cointepas should go immediately followed shortly by Chris Kiernan. There is obviously an urgent need to get new and more competent managers in place.
I would like to make a slightly different point. Childrens Departments were set up as the result of the death of Victoria Climbie in adjacent Haringey. They were supposed to bring all local authority childrens workers under one management structure. As a result they destroyed Social Services Depts. Now senior managers of both children and adults social care tend to be placed in Housing and Education Depts. It has not on the whole led to better care as the senior managers do not have enough clout within these too large departments. Many of the children who are physically abused and murdered are under 5 and not in the school system. In any case health and police staff are still not within this management structure and non-communication still occurs.
From my limited experience Waltham Forest childrens support services are very poor and OFSTED confirms this. I don't think Waltham Forest is alone, but that is no excuse. I'm not a fan of OFSTED but in this case they have clearly identified extremely poor practice and should be praised for doing so.

NT says...
11:04pm Thu 4 Aug 11

Yes, Mr Sentain still seems to be at the SLT -
http://www.stephenla
wrence.org.uk/the-tr
ust/sponsors-and-tru
stees/
But why should such a qualified and personable officer have parted ways with LBWF?
After all, surely at this moment, above all others, we need a Head of 2012?
As to the wider story, it is really about an accident waiting to happen. If you run an organisation in the way that is well described in the Independent Panel's report, this is where you end up.
As hardly needs pointing out, the sadness is that the only people who really pay for the prevailing foolishness are those who in most cases least deserve it.

jane lewis says...
1:01pm Fri 5 Aug 11

My family and I were under WF social services for some time after we fled a over sellous social services else in the country, who instead of working with a family to protect a child they did their best to break the family,
WF used the information provided to them and remained professional and worked with all the family to help us all reach a happier place and my daughter is now happier and more settled for it
Thank You WF childrens services for everything.

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