The reason why there are so many leaseholders owing service charges (to Ascham Homes) could well be the same reason why I owe them money.


I received my charges in October and wrote to them for more details – they invariably charge me for the wrong area.


I am still awaiting a reply some nine months later.


There is never anyone there to answer the telephone, nor do they reply to messages left.


V Preston,
Essex Close,
Walthamstow.