Chiltern Railways launch podcast that features Wycombe customers questions

The podcast named ‘Inside Track’ is available on iTunes, Spotify, Soundcloud and on the Chiltern Railways onboard WiFi.

Each episode is around 30 minutes long with a total of six episodes in the series which will be released weekly, with the podcast having been launched on November 13.

The programme will feature questions from customers at Aylesbury, High Wycombe, London Marylebone, Banbury and Birmingham Moor Street.

Every episode will feature guests from within the company to discuss these questions.

There’s also a special insight piece into a specific area of the business such as Network Rail, onboard WiFi and Lost Property.

Alan Riley, Customer Services Director said: “We created this series because of the growing popularity in podcasts especially among people on the move because of it being audio only.

“This podcast felt like a good addition to the work we do already to talk to our customers through things like social media and Meet the Manager events.

“We hope that customers will find it interesting and, as it is new for the industry, we would really welcome feedback.”